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You said, we did

We use your feedback to change how we do things and these are detailed in our regular engagement reports.

Recent examples include:

You said...

We did...

This means...

Locality Patient Groups would like to know more about Primary Care Networks (PCNs) including what they are and their role The PCNs are attending the Locality Patient Group meetings to talk to them about their role and developing future plans in more detail Locality Patient Group members are also beginning to meet in their PCN groupings to enable more details discussions
You would like to know if any of the issues with medicines supplies are due to EU Exit There can be stock issues but these are not related to EU Exit. Often it is companies selling their medication to where they can get the best price across the world Locality Patient Group members will share this information with members who have raised concerns. Information is also available on the national gov.com website
You were not aware of the recent national changes to over the counter medications The CCG has provided each GP practice with posters and leaflets to display Locality Patient Groups will check with their GP practices
You had concerns about the confidentiality of patient information through the electronic prescribing system  Information is shared securely through NHS IT systems which are fully compliant with data protection requirements Locality Patient Groups will share this information with members who have raised concerns