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Just a few days left to complete GP services survey

Elton 3
Just a few days left to complete GP services survey
25 September 2019

People have only a few days remaining to complete a survey into the changing face of GP services in Fareham, Gosport and south east Hampshire.

The survey seeks people’s views on changes introduced including evening and weekend GP appointments, online services, awareness of services and what would make people more likely to use them.

The deadline for completing the survey is on Friday October 4. It is available online by clicking here or by visiting https://www.surveymonkey.com/r/VLXHKFT.

The survey is part of the local NHS’s Your Big Health Conversation – a major engagement programme in which GP-led commissioning groups are using the public feedback to help shape future services.

It is being run by the two clinical commissioning groups (CCGs) serving Fareham and Gosport and South Eastern Hampshire, and the Southern Hampshire Primary Care Alliance – a federation of GP practices in both areas which aims to develop a sustainable, high quality, patient-focused primary care services.

The new approach to providing primary care services includes changes such as: 

  • Evening and weekend GP appointments for both routine and urgent issues from an Integrated Primary Care Access Service
  • Urgent same day face-to-face or phone appointments in normal hours through practices working together to offer a Same Day Access Service
  • More GP practices carrying out blood tests at their own practice or one nearby
  • Online access (eConsult) – patients can contact their GP through the practice website by completing a simple form, which is then looked at by a GP who will call or email the patient to give advice, arrange a prescription or book an appointment
  • Online appointment booking – patients can book or cancel GP or nurse appointments online
  • Online prescription requests. Patients can order repeat prescriptions online
  • Long-term condition clinics – where patients have all the different checks for their condition at the same time, in one place
  • Care navigators - trained staff who talk to patients to make sure they are directed to the right person or service to help them.

The survey comes as GP practices face significant ongoing challenges including GP retention and recruitment and high patient demand.

This means they are having to work together to find new ways of providing the services that people need.