Rowner Surgery has been rated as “good overall” by independent health inspectors.
A report published by the Care Quality Commission, following a visit on September 11, 2018, gave the Surgery a ‘good’ rating for the following five areas – safe, effective, caring, responsive and well-led.
In its headline findings, the CQC report said:
Dr Goher Altaf, a GP at Rowner Surgery, said: “This report is well-deserved as we have a great team, great staff and great patients.
“The focus of all members of staff here, both clinical and non-clinical, from the GPs to the receptionists, is to provide a good service and quality care to our patients, often going the extra mile.”
There were three areas where the CQC said the Surgery should make improvements.
These were that it should monitor and evaluate changes in service delivery introduced on the day of inspection – and ensure they are effective and sustainable; review the follow up systems used to encourage uptake of national cancer screening programmes; and continue to review the means of encouraging patients with carer responsibilities to register as a carer to seek the support the practice has on offer.