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Help with your medicines

We are committed to involving patients, carers and the public in improving the use of appropriate medicines - and reducing wastage.


Do you have a question about your medicines, prescription charges or travelling abroad?

We hope the following links will give you useful information about commonly asked questions.

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health. 

  • For information on pharmacy and medicines, click here.
  • You have the right to collect medicines that have been prescribed for you from any pharmacy you choose. Your prescription, your choice. Click here.
  • To find a community pharmacy near you, click here.
  • Can I take my medicine abroad? Click here.
  • For information on prescription charges and exemptions: For details, click here.
  • For information/costs on medicine waste - click here.

For an update on our position on 'Flash' Glucose Monitoring in Diabetes (FreeStyle Libre), please click here.


IMMD Safety Review - your views welcomed

This poster is available from the Independent Medicines and Medical Devices Safety Review asking for you to share your experiences if you have been affected by issues arising from pelvic mesh implants, primodos and hormonal pregnancy tests or sodium valproate and valproate products including Epilim and Depakote.